One platform.
For the hotel that's actually yours.
Built for properties run by people who answer the phone, walk the corridor, and know each guest by name. No second log-in for revenue. No third for housekeeping. No marketplace, no add-ons.
Four shapes of independent.
Lintel was designed at four representative properties. If yours looks like any of these, we built it for you.
The town boutique
A converted townhouse, a tight team of six, weekday business travel and weekend leisure.
The country house
F&B is half the revenue, the wedding diary is sacred, and shoulder season is everything.
The lifestyle house
A capital-P point of view, a returning clientele. Direct booking is the religion.
The small resort
Corporate retreats, wellness blocks, the occasional wedding. Six tools doing five jobs.
The stack, simplified.
The average 30-room boutique pays for eight pieces of software and roughly £1,400 a month in seat fees. Lintel is one of those, instead of all of them.
Before · what most independents run
After · one platform, one log-in
The whole house,
one screen.
PMS, channel manager, booking engine, RMS, housekeeping, CRM, BI, and reputation — built end to end as a single product.
The GM has six things to decide
before lunch.
Here's what Tuesday looks like when the whole house is on one platform.
Twenty-three arrivals.
Two soft pickup days. One returning Beaumont guest.
Arriving at the desk with the day's six decisions already written.
Good morning, Claire. Pickup is firm at 23 arrivals; weekend soft — Friday and Saturday both 6 pts behind LY. Mme Laurent arrives today (third stay; usually room 24).
The booking page is finally pulling its weight.
Every direct booking is roughly £42 saved in commission. Same rates, same calendar, no parity drift.
Mme Laurent arrives at three.
The team already knows.
Guest history is now in the system. Preferences, dietary notes, the wine she ordered.
Thirty-one rooms turned. Two on the bubble.
The board, in one glance.
Room 24 is held until 14.45 — Mme Laurent's room, freshly inspected, courtyard side.
The lever
independents have, and chains don't.
Every direct booking is worth roughly the OTA commission you didn't pay. Lintel moves the channel mix three points to the right, every quarter.
Four weeks, no panic.
A real migration plan, written for someone with a full reservation book and no IT department.
Listen, map, agree.
Two calls. We learn your rate plans, your rooms, your channels.
- Discovery interview, 90 min.
- Rate plan & channel map
- Migration plan, signed off
Import, in private.
We load your inventory, rate plans, guest history into a shadow Lintel.
- Inventory & rates loaded
- Guest history migrated
- OTA connections staged
Train, with the team.
Two on-site days. Front desk first, then housekeeping, then revenue.
- Front desk training, 2 days
- Housekeeping handover
- Revenue manager onboard
Cut over, quietly.
Friday cut-over, founders on site. Old system stays running 30 days as safety net.
- Cut-over Friday, 22.00
- 30-day read-only backup
- Founders' line, evergreen
If your hotel is the kind
that knows its guests by name —
we'd like to know yours. Thirty minutes with a founder, walked through your property's particulars. Founding rate locked for life.